1-2-1 Personal Training session

Cancellation Policy

By booking a class, private session, or programme, you agree to the following terms: Bookings & Payment All sessions must be booked in advance. Full payment is required at the time of booking to secure your space. Spaces are limited and operate on a first come, first served basis. Class packs / introductory offers are non-transferable and cannot be shared. Cancellation Policy Cancellations made 24 hours or more before your session can be rescheduled or credited to your account. Cancellations made less than 24 hours before the session are non-refundable. Failure to attend without notice (no-show) will result in the full session being charged. Refund Policy All purchases are non-refundable unless required by UK consumer law. Refunds will not be given for: Missed classes Late cancellations Change of mind Unused class packs after expiry In exceptional circumstances (serious illness, injury, or bereavement), refunds or credits may be considered at management discretion. Late Arrival Please arrive 5–10 minutes early for your session. If you arrive late, entry may be refused if it disrupts the class or compromises safety. Late arrivals will not receive extra time or refunds. Health & Safety All clients must complete a PAR-Q / health questionnaire before their first session. You must inform your instructor of any injury, pregnancy, medical condition, or health changes before exercising. Participation is at your own risk. Please work within your own limits. Pregnancy / Postnatal Pregnant or postnatal clients must notify the instructor before attending. Clearance from a healthcare professional may be required. Instructor Rights We reserve the right to: Refuse participation if exercise is deemed unsafe Modify, reschedule, or cancel classes if necessary Change instructors or class times where required Liability While every effort is made to provide a safe environment, the studio and instructor are not responsible for injuries, loss, or damage to personal belongings, except where caused by negligence. Contact If you need to cancel or discuss your booking, please contact us as soon as possible.

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